Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my size?
We provide a detailed size guide on every product page. Since our designs often feature relaxed or oversized silhouettes, we recommend checking the specific measurements provided.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may cancel your order within 30 minutes of placement by contacting our support team.
Do you restock items that are sold out?
We frequently restock our core essentials. For seasonal pieces, you can sign up for 'Back in Stock' notifications on the product page.
Are your materials sustainably sourced?
We are committed to ethical sourcing and offer a 'Sustainable Collection' featuring organic cotton, recycled polyester, and vegan leather.
How do I care for my OAK + FORT garments?
Care instructions are located on the inner garment tag. Most of our knitwear and delicate fabrics require hand washing or dry cleaning to maintain their shape.
Do you offer gift cards?
Yes, we offer digital gift cards that are delivered via email and contain instructions on how to redeem them at checkout.